Privacy Policy

We may introduce changes to our services and policies. Therefore, we may need to make changes to this Privacy Policy from time to time so that it accurately reflects the nature of our services and standards. We strongly advise you to view our Privacy Policy from time to time so that you learn about any changes which we may have made to it. If you continue to use our website, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can stop using our website.

The measures we have in place to preserve your privacy are as follows:
1.Only our staff sees the information you share with us.
2.All our computers are protected by strong passwords.
3.All our staff members sign very strict mandatory non-disclosure agreements.

We collect information from you when you visit our website, apply for a loan, respond to a survey, communicate with us by phone, or send us an email. Below is the type of information we collect:
1.Personal information, such as names, email addresses, residential addresses, etc.
2.Employment details, monthly income, take home pay, job title, etc.
3.Loan details, such as the loan amount requested, loan repayment term, purpose of loan, etc.
4.Banking details, such as account numbers, bank name, etc.
5.Additional information, such as other sources of income and existing debt obligations.

Any of the information we collect from you may be used in one of the following ways:
a)To personalize your user experience (your information helps us to better respond to your individual needs).
b)To provide our financial services to you.
c)To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
d)To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
e)To process transactions.
f)To administer a contest, promotion, survey, or other site feature.
g)To send periodic emails.

We keep your information only so long as we need it to provide our services to you and fulfil the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will remove it from our systems.

We may disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

We will never send you unsolicited emails without your permission. You can unsubscribe from our mailing list at any time of your choosing.

Our website may have URLs that link to external websites; however, we bear no responsibility for them. Our Privacy Policy applies only to our website, not to external ones.

You may request that we correct the data we hold about you if you believe it is outdated, misleading, incomplete, or inaccurate. Please send your request to info@qvicapital.com.

You may request to see a copy of the data we hold about you. Please email your request to info@qvicapital.com.

You may enquire or lodge a complaint if you believe we have breached the eSwatini and/or foreign privacy laws. Please email your complaint or enquiry to info@qvicapital.com.