Your Questions Answered – Frequently Asked Questions
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1.Who can apply for a loan?
To qualify for a loan with us, you must meet a few essential criteria:
• Be over 18 years of age.
• Have a valid Swati ID.
• Own a vehicle that can be used as collateral.
• Hold an active bank account in your name for direct deposit of funds.
These requirements help us ensure that we’re lending responsibly and that our clients can comfortably manage their loan repayments. -
2.How long does the approval process take?
Our approval process is fast! In most cases, you’ll get feedback within a few hours after submitting your application. If we need additional information, we’ll let you know.
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3.How will I receive my loan?
Once your loan is approved, we’ll transfer the funds directly to your bank account for added convenience. In most cases, you’ll receive the funds the same day or, at the latest, within 24 hours, depending on your bank’s processing times. This way, you can access the cash you need without delay.
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4.Are there any hidden fees?
No, there are no hidden fees when you work with us. We believe in complete transparency, so all costs associated with your loan are presented upfront before you agree to anything. We want you to have full confidence in your decision to work with us, free from surprises or unexpected costs.
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5.What happens if my loan application is declined?
If your loan application is not approved, don’t worry — you’re welcome to reapply after a certain period, typically 30 days. We’ll provide clear reasons for the decision so that you understand any steps you may need to take in order to meet our requirements for future applications. Remember, we’re here to help and are happy to discuss options for reapplying when the time is right.
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6.What types of identification do you accept?
We require a certified copy of a valid Swati ID or passport for identity verification. This helps us ensure your safety and secure our lending process. Make sure your identification is current and valid when submitting your application.
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7.How can I contact QVI CAPITAL if I have more questions?
If you have any additional questions, feel free to reach out to us via our Contact Us page. Our customer service team is available to assist you with any concerns or clarifications, ensuring a smooth and straightforward experience from start to finish.
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8.Why do you require a fully completed change of ownership form for the vehicle I wish to pledge as collateral for my loan?
The form is required to streamline the process of transferring the ownership of the vehicle, should it become necessary. It won't be used unless the loan is not repaid as agreed. In the event of non-payment, the vehicle will be sold to recover the outstanding loan amount, any accrued interest, attorney fees, and the costs associated with the sale. This form ensures a smoother and faster resolution if such a situation arises.